Online Permits

City of Crossville online permitting and inspections

Visit the MyGovernmentOnline customer portal at mygovernmentonline.org. If you have any questions or need assistance, please contact MyGovernmentOnline @ 1-866-957-3764 option 1 (7 AM- 6 PM CST)

Contractors and residents will now use MyGovernmentOnline to:

• Apply online for building permits, plumbing permits, mechanical permits and Stormwater Permits.
• Submit paperless plans and documents via PDF format
• Request inspections online and view or print completed inspection reports
• Receive real-time email, text or telephone notifications when an inspection is completed

Whether applying online or in person, contractors, developers and residents are required to proceed with creating a free MyGovernmentOnline account if they do not already have one. 

For directions on creating an account, click 

https://www.mygovernmentonline.org/MyGovernmentOnlineCustomerPortalInstructions.pdf

Be aware that a confirmation phone call from MyGovernmentOnline will be sent to the phone number associated with the new account within 15 minutes of creation. The account will not be activated unless the call is answered.

Please note that all documents required with an application, such as architectural plans, civil plans, surveys, engineered layouts, etc., must be uploaded in PDF format.

For assistance with the MyGovernmentOnline software, please call their technical support line at 1-866-957-3764, option 1, 7 a.m. to 6 p.m. Central time Monday through Friday.