Utility Billing


New Hours:
Mon-Fri, 7:30am - 4:30pm
Phone: (931) 484-5113

City of Crossville
392 N Main Street
Crossville, TN 38555

Water Rates:
Inside City: $5.34/1,000 gals
Outside City: $8.02/1,000 gals

Sewer Rates:
Inside City: $7.54/1,000 gals of water used
Outside City: $11.31/1,000 gals of water used


  • A minimum fee for 2,000 gallons will be charged regardless of consumption


  • An additional charge of 10% will be added to all bills not paid by the discount date stated on the bill.

Payment Options

  • Automatic Draft from checking or savings
  • Call in using a Visa or Mastercard
  • Mail-in
  • Come inside City Hall or use the drive-thru window
  • Use the night drop box
  • Online

Leak Adjustments - Customers can receive two adjustments per year provided the bill is over 50% of their average bill.  Customers will be asked to provide two meter readings collected 3 days apart, after leak is fixed.

Water Meter - Please keep all meters free of weeds, trees, rocks, debris, or other structures which hinder reading and maintenance work.  No fences shall be erected around meters without gates accessible from the street directly, and in close proximity, to the meter.  No animals shall be kept around meters which could be hazardous to city employees or their representatives.

Service Establishment Fees - Non-refundable service charge for new accounts (payable upon application for service):
a.  Residential/homeowner   $50
b.  Residential/renter            $75
c.  Commercial/industrial       $75

Ebill - Sign up now to receive your billing statement per email.

Emergency contact #:  931-484-5113